Want to cancel your membership and withdraw?
Send us an email at kundenservice@basic-fit.de
Important: make sure to use the email address you signed up with, otherwise we won’t be able to process your request.
Right of withdrawal
If you subscribed for a membership on our website, you have a 14-day withdrawal period within which you may cancel your membership. If you have not used your membership within this period, this cancellation is cost-free. If you have used the membership in this period, Basic-Fit can charge costs for the membership pro rata (from the date of activation of the membership until the date of cancellation, including any potential registration fee).
