* With the exception of certain public holidays. See here for more info.
24/7 clubs
With your Basic-Fit member card or QR code, you can work out everywhere and thanks to more 24/7 clubs, WHENEVER* you want! Before your first class or after your late night shift, it's all possible.
24/7 clubs
So you are never alone and can always do your workout safely and leave satisfied. If you have a question during your workout or if you want to report something, you can use the intercom in the club to get in contact with our 24-hour team. As the name says, they are available day and night and will help you immediately.
ACCESS YOUR CLUB
As always, you enter the club with your member card or QR code. Not working? Then you can arrange your membership and access to the club at the kiosk or contact our 24-hour team via the intercom in front of the entrance. They will help you remotely!
Club organisation
In our 24-hour clubs, our employees are only present during regular opening hours (Monday to Friday from 8.30am to 10.30pm and Saturday and Sunday from 9am to 4pm). Outside these hours, the club is secured by an innovative security system and contact is made by intercom.
Evacuation
In emergency situations such as a fire, you may be asked to leave the club. Check the map inside the club so you know where the nearest exit is. In case of an emergency you can open the door manually with a button.
MEDICAL EMERGENCY
Someone doesn't feel well? Stay with this person and let someone else go to the intercom to ask for help.
In need of medical or security assistance?
If you are or notice someone not feeling well, injured or under threat, press and hold the alarm button for 2 seconds to notify our Security Center.
What happens when you press the alarm button?
Our Security Center will immediately assess the situation and if required dispatch emergency. They will contact you using the club’s audio broadcast and intercoms.
Where to find the Alarm Button?
They are located on the “Safety First” wall, close to the entrance and reception area.
For your safety, we advise to wear the alarm button during your workout.
