Stay flexible when plans change
Keep your membership and pause your payments when you know you will not be able to train. Choose your dates and return automatically when your pause ends.
- Pause for up to four weeks at a time
- Use Membership Freeze twice per membership year
- Pay nothing for your membership or extras during the pause
- Choose when your pause starts and ends
How to get Membership Freeze
Included with Ultimate
Membership Freeze is included with Ultimate at no extra cost.
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Already a member?
If your membership includes Membership Freeze, you can schedule, change or cancel your pause in My Basic-Fit or the Basic-Fit app.
If this option isn’t part of your current membership, you can add it when you change your membership.
How does it work?
1. Open My Basic-Fit or the app
Log in and go to Membership Freeze.
2. Choose your dates
Select when you want your pause to start and end.
3. Review and activate
Check your dates and activate your Membership Freeze.
What happens during your pause
- Your club access stops for the dates you selected
- Your membership and paid extras are paused
- Your regular payment date stays the same
- Your membership restarts automatically when the pause ends
- You can change or cancel your scheduled dates
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Add flexibility to your membership
Get Membership Freeze included with Ultimate, or select it as a paid extra when you join with Comfort or Premium.
Frequently asked questions
Find answers about access, payments and managing your pause.
Yes. With Membership Freeze, you can pause your gym membership for up to four weeks at a time, twice per membership year.
No. You will not pay for your membership or paid extras during the selected pause.
Your payment was already scheduled before you freeze started. No worries, any overpaid amount will be deducted from your next payment.
No. You cannot access Basic-Fit clubs during your pause. Your club access returns when your membership restarts.
Membership Freeze is included with Ultimate at no extra cost. With Comfort or Premium, you can select it as a paid extra when you join or when you change your membership.
You cannot add Membership Freeze separately to your current Comfort or Premium membership after joining. You can select it when you change your membership. Membership Freeze is already included with Ultimate.
Yes. You can change or cancel your scheduled Membership Freeze dates in My Basic-Fit or the Basic-Fit app.
No. Your regular payment date stays the same. Your membership is simply paused for the dates you selected.
Yes. Your membership and club access restart automatically when your selected pause ends.
No. Membership Freeze temporarily pauses your membership. Your membership continues when the selected pause ends.